Hospitality workers blame everything but training for sexual harassment
Swedish vocational students training for hotel and restaurant jobs offer six different explanations for why guests harass staff—from generational differences to alcohol to "male nature"—but rarely cite poor workplace policies or training gaps. The findings suggest hospitality education programs are missing a critical opportunity to equip young workers with evidence-based defenses against harassment.
Originaltitel: Vocational students in the hospitality industry explain guests’ sexual harassment
<p>This study’s purpose is to contribute knowledge which can be used as a basis for vocational teachers in hospitality when they discuss sexual harassment with their students. We therefore explore how students in training for vocations in the hospitality industry explain why some guests subject staff to sexual harassment. The empirical material consists of focus group interviews with students in the Swedish Hotel and Tourism programme and the Restaurant Management and Food programme. Twenty-two focus group interviews were conducted, 2–8 students participated in each group. The interviews took place in ten different municipalities in southern Sweden. The students’ explanations are that the sexual harassment is an issue linked to the generation, an issue of information, an issue of personality, an issue related to alcohol, an issue to do with male nature, and an issue of guests taking advantage of their status. These different explanations are linked to overarching discourses. Several of these are historical discourses that have been repeated for a long time. For teachers in the hospitality vocational education programmes a pedagogical point can be to highlight all the explanations and discourses in order to examine together with the students the assumptions on which their explanations rest.</p>